Office Administrator – ISP (Internet Service Provider)

Job Summary

We are looking for a highly organized and proactive Office Administrator to manage daily administrative operations and support our ISP business. The ideal candidate will coordinate office activities, maintain customer and operator records, assist the operations and accounts teams, and ensure smooth communication between customers, field technicians, and management.

Key Responsibilities
Manage daily office operations and administrative activities.
Handle customer inquiries through phone, email, and WhatsApp.
Maintain customer, operator, and vendor records accurately.
Coordinate new broadband connection requests, renewals, and service activations.
Prepare invoices, receipts, reports, and other office documents.
Coordinate with the technical support team for installation and complaint follow-up.
Monitor operator payments, collections, and outstanding reports.
Assist the HR team with attendance, leave records, and employee documentation.
Schedule meetings and maintain office calendars.
Ensure proper filing of company documents, agreements, and compliance records.




Order office supplies and coordinate with vendors.
Generate daily, weekly, and monthly operational reports for management.

Required Qualifications
Bachelor's degree in Business Administration, Commerce, or a related field.
Proficiency in MS Office (Excel, Word, Outlook).
Good communication skills in English and the local language.
Strong organizational and multitasking abilities.
Basic knowledge of billing software, CRM systems, or ERP software is an advantage.

Preferred Skills
Customer service orientation.
Data entry and documentation skills.
Problem-solving and coordination abilities.
Ability to work under pressure and meet deadlines.
Attention to detail and accuracy.

Salary
Based on experience and company standards.

Work Location

Office-based (ISP/Telecom Office)

Employment Type

Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Cell phone reimbursement
Versatile schedule
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Office Admin Kadavanthra (India)
🏢 NEXTG TELECOM
📍 India