We are looking for a proactive and detail-oriented IT Executive to support our organization’s IT operations and application ecosystem. The ideal candidate will be responsible for managing application support, business requirement gathering, stakeholder coordination, end-user support. This role is critical in ensuring seamless operations, high uptime, and robust application support across all business locations
.Key Responsibilities
Application & Implementation Support
Provide day-to-day support for business applications (ERP, LMS, CRM, etc.).
Assist in new software/application implementations.
Conduct UAT, training, and post-implementation support.
Coordinate with internal departments to gather and document business requirements.
Assist in creating user manuals, SOPs, and process documentation.
Vendor & Procurement Management
Coordinate with application vendors for issue resolutions/escalations.
Evaluate IT application quotations and assist in procurement processes.
Integration & Support
Provide support for application integrations with internal/external systems.
Troubleshoot integration issues and coordinate with vendors for resolution.
Stakeholder Management
Work closely with business heads and departments to understand and address IT requirements.
Communicate technical solutions in a user-friendly manner.
Key Skills & Competencies
Working knowledge of application implementation and support.
Valuable documentation and communication skills.
Ability to manage multiple priorities in a energetic setting.
Qualifications
Bachelor’s degree in IT, Computer Science, or related field.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
📌 It App Support Mumbai (India)
🏢 Birla Open Minds Education
📍 India
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