Job Role:Debt Recovery Agent
Make calls to customers regarding loan repayments and overdue collections.
Follow up with customers on pending payments and committed payment dates.
Communicate professionally with customers regarding repayment requirements.
Handle customer queries and resolve repayment-related concerns.
Maintain accurate records of customer calls, follow-ups, and payment commitments.
Update collection status and customer information regularly.
Achieve assigned monthly collection targets.
Coordinate with relevant teams regarding unresolved payment issues.
Ensure proper documentation of collection activities.

Required Skills
Good communication skills.
Basic computer knowledge.
Positive knowledge of MS Excel.
Customer-handling and follow-up skills.
Ability to work with collection targets.
Skilled and persistent approach.

Job Details
Work Location: Nexus Solutions, Street Number 8, Krishna Giri Enclave, Tarnaka, Hyderabad, Secunderabad, Telangana
Department: Banking / Insurance / Financial Services
Role / Category: Debt Collections / Recovery
Employment Type: Full time
Shift: Day Shift

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