Join CitiusTech and be part of a energetic team supporting mission-critical enterprise applications!
Location: Pune | Mumbai | Chennai | Bangalore
Experience: 2 to 6 Years
Shift: Rotational Shifts
Work Mode: 5 Days Work From Office
Key Skills
SQL Query Writing & Database Troubleshooting
Linux/Unix Commands & Administration
L2/L3 Application/Production Support
Incident & Service Request Management
Root Cause Analysis & Troubleshooting
Ticketing Tools & ITIL Processes
Key Responsibilities
- Provide L2/L3 production and application support while ensuring SLA adherence.
- Troubleshoot SQL database, Linux server, and application-related issues.
- Analyze logs, identify root causes, and coordinate with cross-functional teams for resolution.
- Monitor application health and system performance to ensure high availability.
- Handle incidents, service requests, and change management activities.
- Create and maintain support documentation and operational procedures.
Preferred
Experience supporting enterprise applications in a production environment.
Exposure to monitoring tools and ITIL framework.
📌 /Application Support Engineer (Bengaluru)
🏢 CitiusTech
📍 Bengaluru
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