You will assist customers via multiple channels, providing consistent and accurate support in line with existing legislation.

You will be available to work on a rotating roster between the hours of 1:00am - 1:00pm Monday to Friday, and occasional Saturdays with comp off

Responsibilities:

- Respond to Inbound enquiries.
- Make Outbound Phone Calls
- Email Correspondence with customers.
- Adhering to high compliance and quality standards
- Case management

Preferred Skills:

- Excellent verbal written communication skills.
- Computer Literacy
- Working knowledge on MS Office Suite
- High attention to detail.
- Ability to work in a fast paced and changing environment.

Required Experience: 1-3 years

- Experience in International Call centre. To be successful in this role you will be motivated and punctual with a solid work ethic and the ability to self-manage.
- We are looking for team players with plenty of initiative and can fully commit to their new career.
- If you believe this describes you then please apply. Career growth and options in an exciting industry available to those that work towards it.
- Note: Preferably candidates who can work from Bangalore as their location.

📌 Contact Centre Agent / Helpdesk Officer (Bengaluru)
🏢 Tekskills
📍 Bengaluru