We are looking for an enthusiastic and responsible Admin & Operations Executive to support our day-to-day store and E-Commerce operations.

The role involves GRN processing, website cataloging, product photography, online order processing, customer support, inventory-related coordination, and general administrative activities.

You do not need prior experience in all these areas. Basic computer knowledge is enough, and complete training will be provided by our team.

The ideal candidate should be willing to learn, have valuable attention to detail, and be comfortable working with computers and online systems.

Training Provided Freshers are welcome to apply.

Key Responsibilities 1. GRN & Purchase Entry

- Process and maintain GRN (Goods Receipt Note) entries in the ERP/software.
- Enter received products, quantities, rates, schemes, taxes, and other required details accurately.
- Verify physical stock received against purchase documents/invoices.
- Check for quantity differences, damaged items, or missing products.
- Coordinate with the purchase/store/godown team whenever discrepancies are identified.
- Ensure GRN entries are completed accurately and on time.
- Maintain proper records of purchase-related documents.

2. Website Product Cataloging

- Add new products to the OPUS RKID website.
- Upload product images and enter product information.
- Create and update:
- Product names
- Product descriptions
- Product prices
- Product categories
- Product sizes
- Colours
- Product variants
- Stock information
- Other required product details
- Ensure products are listed under the correct category and collection.
- Check product information carefully before publishing.




- Update existing product details whenever required.
- Maintain consistency in product names, descriptions and specifications.

3. Product Photography

- Take product photographs for website and online sales.
- Photograph kids wear, footwear, toys and baby-care products according to the required format.
- Ensure products are properly positioned and clearly visible.
- Maintain consistent image quality and presentation.
- Basic photo editing/cropping/resizing may be required.
- Organize and maintain product images properly for website uploading.

Training will be provided for the required photography process and image standards. 4. Online Order Processing

- Monitor and process orders received through the website.
- Check order details, products, sizes, colours and quantities.
- Coordinate with the store/godown team for product availability.
- Prepare orders for packing and dispatch.
- Update order status in the system.
- Coordinate with delivery/courier teams when required.
- Identify and report stock or order-related issues.
- Ensure orders are processed accurately and within the required timeline.

5. Customer Executive / Customer Support

- Respond to customer enquiries received through phone, WhatsApp and other online channels.
- Assist customers with:
- Product availability
- Sizes and colours




- Order status
- Delivery information
- Product details
- Basic exchange/return queries
- Coordinate with the relevant team to resolve customer issues.
- Follow up on pending customer requests.
- Maintain polite, professional and helpful communication with customers.

6. Inventory & Product Coordination

- Coordinate with store and godown teams regarding product availability.
- Check website stock against available physical stock whenever required.
- Report stock mismatches to the concerned team.
- Assist in updating product availability on the website.
- Help identify products that need to be added, updated or removed from the website.
- Support stock-related administrative activities.

7. General Administrative Work

- Maintain records and documents related to daily operations.
- Enter data accurately into ERP/software and Excel.
- Prepare basic reports when required.
- Handle routine office documentation.
- Coordinate with different departments for day-to-day operational requirements.
- Perform other administrative and e-commerce-related tasks assigned by management.

Required Skills Essential

- Basic computer knowledge.
- Basic knowledge of MS Excel / Google Sheets.
- Ability to use email, WhatsApp & internet applications.
- Basic typing and data-entry skills.
- Good attention to detail.
- Willingness to learn new software and systems.
- Good communication skills.
- Ability to follow instructions accurately.
- Responsible and organized approach to work.

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits

- Paid time off

Work Location: In person

📌 Admin & Operations Executive (Singanallur)
🏢 OPUS RKID
📍 Singanallur