About the Role

As a Customer Support Associate, you will help business customers by answering their questions over the phone. Your goal is to solve customer issues, provide excellent service, and ensure a positive customer experience.

Responsibilities

- Answer customer calls and provide support.
- Listen carefully and solve customer problems.
- Handle customer concerns politely and professionally.
- Keep customer records and update information accurately.
- Meet quality, productivity, and attendance targets.
- Report common customer issues and suggest improvements.

Skills Required

- Positive English communication skills.
- Friendly and customer-focused attitude.
- Ability to understand customer concerns and solve problems.
- Basic knowledge of Windows computers.
- Good time management and ability to work independently.

Qualifications

- 0–2 years of experience (Freshers can apply).

Work Details

- Location: Work from Office – Perungalathur, Chennai.
- Shift: Rotational shifts (Day & Night).
- Work Schedule: 5 working days and 2 rotational weekly offs.

📌 Customer Support Associate (Chennai)
🏢 Nameless
📍 Chennai