Location: Mangalore, Karnataka
Experience: 5–15 Years
CTC: Up to 40 LPA

We are hiring for a multinational retail client seeking a tech-savvy Application Specialist – Customer Success with strong experience in Order Management Systems (OMS), retail operations, and omnichannel environments.

Key Responsibilities:

- Provide application and functional support for OMS platforms
- Work closely with customers to resolve issues and improve user experience
- Coordinate with product and technical teams for implementations and enhancements
- Support integrations, onboarding, and incident management
- Ensure smooth day-to-day application operations and stakeholder communication

Requirements:

- Strong OMS / Order Management System experience
- Retail or omnichannel background preferred
- Experience in customer success, application support, or implementation roles
- Valuable understanding of SaaS platforms, APIs, and integrations
- Strong communication and client-facing skills
- Experience working with EU/APAC clients preferred

Interested candidates can share profiles to [email protected]

📌 Application Specialist – Order Management System(OMS) (Mangalore)
🏢 Acrence
📍 Mangalore