OPS 2 Technical Support (Hyderabad)

OPS 2 Technical Support (Hyderabad)

24 Aug
|
Indium software
|
Hyderabad

24 Aug

Indium software

Hyderabad

Job Information

- Date Opened 12/19/2022
- Job Type Permanent
- RSD NO 6178
- Industry Technology
- Min Experience 3 Years
- Max Experience 4 Years
- City Hyderabad
- State/Province Telangana
- Country India
- Zip/Postal Code 500059

Job Description

• Positive Communication in written and verbal • They need to connect with external merchants • Quality of resolution • Runbook to be followed • Supporting merchants with API integration • Testing those interfaces through postman tools • Post API integration – Troubleshooting based on the issue; like configuration changes and validate • Work experience in Jira & Bugzilla • Salesforce CRM – ticket assigned • Web testing • API & DB testing • JSON • Java Script notification • UI testing (10%)



• Shifts – rotational shifts (3 shifts each day); Night shift* • WFO – Hyderabad;

At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, innovative workplace.

Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.

📌 OPS 2 Technical Support (Hyderabad)
🏢 Indium software
📍 Hyderabad

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