Key Responsibilities

- Attend customers with a warm, confident and professional approach and understand their requirements.
- Present and sell sarees, lehengas and Indo-Western wear according to the customer's occasion, style and budget.
- Provide personalised styling and product recommendations to customers.
- Maintain solid product knowledge, including fabrics, craftsmanship, pricing and collections.
- Achieve individual sales and conversion targets.
- Handle customer enquiries, follow-ups and repeat customers professionally.
- Coordinate with alterations, inventory and other teams to ensure smooth customer service.
- Maintain customer relationships and encourage repeat business.
- Keep the sales area neat, organised and customer-ready.
- Represent Rupahali with a well-groomed, elegant and properly dressed appearance at all times.
- Maintain a polite, articulate and premium brand image while interacting with customers.

Candidate Profile

Presentable Well-groomed Well-dressed Good communication Confident Customer-focused Fashion-conscious Target-oriented

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

Application Question(s):

- How do you handle a customer who is taking a long time to decide and keeps asking to see more products?





- A customer says, "I don't like anything here," after you have shown her several products. What would you do?

- How do you understand a customer's taste, occasion and budget before recommending a product and without asking them directly?

- Tell us about a time when you turned a difficult or undecided customer into a satisfied customer. What did you do?

- If a customer has a fixed budget but likes a more expensive product, how would you handle the situation?

- How would you explain the difference between two sarees that look similar but have different fabrics, workmanship or prices?

- A customer comes with her family/friends and everyone has a different opinion about what she should buy. How would you handle the situation?

- How do you build a relationship with a customer so that she remembers you and comes back to you the next time she needs something?

- What does excellent customer service mean to you in a premium fashion showroom?

- A customer comes looking for a saree but is unsure what she wants. She says, "You choose something for me." What questions would you ask her before showing her products?

Work Location: In person

📌 Sales Executive (India)
🏢 RUPAHALI SAREES
📍 India