Job Title: Software Engineer – Application Support
Openings: 2
Work Schedule: Monday–Friday
Shift Timing: 6:30 PM – 2:30 AM IST

Job Summary

We are looking for experienced Software Engineers – Application Support to support, maintain, troubleshoot, and enhance critical business applications. The ideal candidate should have solid application support experience along with hands-on knowledge of Python, SQL, Java/Spring Boot, PostgreSQL, Angular, AWS, and JIRA.

The role requires strong troubleshooting and problem-solving skills and the ability to work across multiple technologies and application environments.

Key Responsibilities

- Provide application support for critical business applications.
- Troubleshoot and resolve application, database, and technical issues.
- Analyze application errors, logs, and performance issues to identify root causes.
- Work with development, infrastructure, and other technical teams to resolve incidents.
- Monitor application health and ensure system availability and reliability.
- Perform SQL queries and database troubleshooting.
- Support applications built using Python, Java/Spring Boot, Angular, and related technologies.
- Work with AWS-based application environments.
- Manage and track incidents, service requests, and technical issues using JIRA.
- Participate in root cause analysis and implement corrective actions.
- Follow application support, incident management,



and change management processes.
- Maintain technical documentation and support knowledge bases.

Required Skills and Qualifications

- 3+ years of experience in Application Support, Software Engineering, Production Support, or a related technical role.
- Strong hands-on experience with Python.
- Strong knowledge of SQL.
- Experience with Java / Spring Boot.
- Experience working with PostgreSQL.
- Knowledge of Angular.
- Experience with AWS services and cloud environments.
- Experience using JIRA for incident and issue tracking.
- Strong troubleshooting and problem-solving skills.
- Ability to analyze technical issues and identify root causes.
- Strong communication and collaboration skills.
- Ability to work independently and support critical applications during assigned shifts.

Good to Have

- Experience with Snowflake.
- Experience with SAP Analytics Cloud.
- Experience with Tableau.
- Experience working with data analytics or business intelligence applications.
- Experience in production support or enterprise application environments.

Key Skills

Application Support, Production Support, Software Engineering, Python, SQL, Java, Spring Boot, PostgreSQL, Angular, AWS, JIRA, Snowflake, SAP Analytics Cloud, Tableau, Troubleshooting, Incident Management, Root Cause Analysis, Technical Support.

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: Remote

📌 Software Engineer – Application Support (India)
🏢 House Of Edtech
📍 India