Front Office Manager responsible for overseeing reception, reservations, guest relations, and front desk operations. Ensures excellent customer service, manages staff, resolves guest concerns, and maintains operational efficiency.

Key Responsibilities

- Oversee daily front office operations, including reception, reservations, and guest services.
- Supervise and train front office staff to maintain high service standards.
- Ensure smooth check-in and check-out processes.
- Handle guest inquiries, complaints, and special requests professionally.
- Monitor room occupancy, reservations, and revenue opportunities.
- Coordinate with Housekeeping and Maintenance departments to ensure guest readiness.
- Maintain accurate guest records and operational reports.
- Ensure compliance with company policies and hospitality standards.
- Manage staff schedules and performance evaluations.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Front Office Manager (Kerala)
🏢 Olga Productions
📍 Kerala