Customer Support Specialist (India)

Customer Support Specialist (India)

24 Aug
|
Ikkathav
|
India

24 Aug

Ikkathav

India

About Ikkathav

Ikkathav is a growing Hyderabad-based handloom fashion brand specializing in authentic Ikat fabrics, sarees, dupattas and suit sets. We work closely with traditional weaving and textile craftsmanship while bringing unique, high-quality Ikat collections to customers across India.

With our growing online presence and expanding retail operations, we are building a passionate and dedicated team to support our customers and manage our expanding business.

We’re Hiring – Hyderabad

We are currently looking for motivated individuals for the following position:

Online Sales & Customer Support Executives | 2 Positions

- Manage website orders and online customer enquiries
- Handle Instagram and WhatsApp conversations
- Manage high-volume customer communication
- Handle and convert customer enquiries into orders
- Manage wholesale enquiries through WhatsApp and phone calls
- Explain pricing, MOQ,



fabric quality and product details to wholesale customers
- Follow up with customers and close wholesale orders
- Good communication skills in Telugu and English preferred
- Comfortable handling calls, Instagram and WhatsApp
- Ability and willingness to adapt to new tools, technologies, and responsibilities as the business grows, including AI-based image creation, website management, and other new tasks introduced by the company.

Location: Hyderabad | In office

We are looking for responsible, hardworking and customer-focused individuals who want to grow with a fast-growing fashion and textile brand.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Specialist (India)
🏢 Ikkathav
📍 India

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