About the Role

We are seeking enthusiastic and motivated individuals for the role of Telecaller, also known as a Junior Career Advisor. This position involves connecting with prospective students, providing guidance on our courses, and encouraging them to visit our center for detailed counseling.

This is an excellent opportunity for freshers to develop strong communication skills, learn effective counseling techniques, and grow within a professional environment. The role offers performance-based incentives.

Key Responsibilities

Lead Management

- Make outbound calls to prospective students using provided databases and marketing leads.
- Handle inbound inquiries from students and parents regarding courses and career opportunities.
- Maintain accurate records of calls, inquiries, and follow-ups in Excel or a CRM system.
- Maintain high energy, speed, and accuracy during calling hours.
- Effectively communicate the value proposition to encourage center visits.

Student Counseling Support
- Provide clear and concise information about courses, duration, fees, and career scope.
- Understand student interests and recommend suitable courses.
- Build initial rapport and trust with students and parents.
- Schedule walk-ins, appointments,



and demo sessions for detailed counseling.

Follow-ups & Conversion (Core Focus)
- Conduct regular and structured follow-ups via calls, WhatsApp, and SMS.
- Convert inquiries into confirmed walk-ins.
- Address objections confidently regarding fees, time, location, and career concerns.
- Motivate qualified leads to schedule and attend center visits promptly.
- Ensure a high show-up rate for scheduled walk-ins.
- Coordinate effectively for walk-in scheduling and demo sessions.

Reporting & Performance Tracking
- Maintain daily call reports (DCR) and lead tracking sheets.
- Share daily updates on calls, follow-ups, and walk-ins.
- Ensure proper documentation of student interactions and feedback.
- Track and update lead statuses regularly.

Required Skills

- Robust communication and persuasion skills.
- Excellent listening and objection-handling abilities.
- Basic computer proficiency (Excel, CRM, Google Sheets).
- High energy, persistence, and a positive approach.

Qualifications

- Minimum qualification of Higher Secondary Certificate (HSC) or a Graduate degree.
- Freshers and experienced candidates with excellent communication skills are encouraged to apply.

📌 Telecaller / Inside SalesC (Junior Career Advisor) (Maharashtra)
🏢 Mindful Edu X Training Private
📍 Maharashtra