LEAD - ORDER MANAGEMENT

Location: Airoli, Navi Mumbai
Work Mode: Work from Office (5 Days a Week)

KEY RESPONSIBILITIES

ORDER PROCESSING & GOVERNANCE

* Manage the end-to-end Order-to-Invoice lifecycle from customer order receipt
through invoicing.
* Review and validate customer orders for commercial accuracy, approvals,
contractual compliance, pricing, taxation, and supporting documentation
before order booking.
* Ensure timely Sales Order (SO) creation and accurate system updates within
defined SLAs.
* Establish and enforce governance checkpoints to maintain process integrity
and compliance.

VENDOR & COMPLIANCE MANAGEMENT

* Ensure vendor quotations are obtained, reviewed, and retained for audit and
compliance purposes.
* Coordinate vendor onboarding, screening, and compliance verification with
Supply Chain Management (SCM) and Finance teams.
* Validate procurement and fulfillment dependencies before order release.

BILLING & REVENUE ASSURANCE

* Monitor billing milestones and drive timely invoice generation in line with
customer contracts.
* Review margins,



commercial terms, taxation, and billing requirements to
ensure accuracy and profitability.
* Identify and resolve order, billing, and invoicing discrepancies to prevent
revenue leakage.
* Track order aging, unbilled orders, and invoice delays, ensuring timely
revenue realization.

CROSS-FUNCTIONAL COORDINATION

* Act as the central coordination point between Sales, Presales, Service
Delivery, SCM, Finance, and Operations teams.
* Facilitate timely resolution of order-related issues impacting billing or
customer delivery commitments.

REPORTING & AUDIT SUPPORT

* Maintain complete and audit-ready documentation for all orders and
transactions.
* Support internal and external audits by ensuring adherence to established
controls and processes.
* Track and report key performance metrics, including:
* Order Processing Turnaround Time
* Order Aging
* Billing Cycle Time
* Invoice Accuracy
* Revenue Realization
* Co

📌 Lead- Order Managment (Mumbai)
🏢 Black Box
📍 Mumbai