About QUICK Metallurgy

FAST Metallurgy is an international manufacturer and supplier of high-performance materials and components for the PVD coating industry. We serve customers worldwide and specialize in sputtering targets, arc cathodes, and customized products made from materials such as chromium, titanium, zirconium, tungsten carbide, and various alloys.
To support our growing international business, we are looking for an Internal Back Office Engineer – Customer & Technical Support to join our team in India.

Your Role

In this position, you will work closely with our international sales, production, logistics, and management teams. You will support the complete customer order process while also providing basic technical assistance for customer inquiries.
This position is ideal for someone with an engineering or technical background who also enjoys commercial work, customer communication, and organization.

Key Responsibilities
Support the processing of international customer orders from inquiry through delivery
Prepare quotations, order confirmations,



and other commercial documents
Review customer purchase orders and ensure that prices, quantities, specifications, and delivery requirements are correct
Communicate with customers regarding orders, delivery schedules, documentation, and technical questions
Understand customer drawings, dimensions, material specifications, and basic technical requirements
Coordinate technical inquiries internally with our engineering and production teams
Follow up on open quotations, orders, and customer requests
Coordinate with production and logistics to ensure orders are completed and shipped on time
Maintain customer, quotation, and order information in our internal systems
Assist with shipping, export, and other documentation when required
Support our international sales team with day-to-day customer service activities
Help resolve order discrepancies and customer issues
Support management with reports, customer information,

📌 International Technical Backoffice Specialist (India)
🏢 Fast Metallurgy
📍 India