Job Description
Job Title: Customer Support Associate (CSA) – Contractual
nOrganization: SIDBI
nLocal Candidates Required
nLocation & Open Positions
n
- n
- Baddi(HP)- 1 Positionsn
- Delhi – 1 Positionsn
- Aligarh-1 Positionn
nCompensation
n· Salary Range: 25,000 to 35,000 per month
n(Based on experience and profile)
nJob Summary
nThe Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.
nKey Responsibilities
n· Assist existing and prospective customers in filling out application forms.
n· Collect duly signed application forms and required documents, including KYC documents and cheques.
n· Follow up with customers for pending signatures and additional documentation.
n· Collect audit-related documents from both existing and prospective clients.
n· Coordinate with branch/local office for operational and administrative tasks.
n· Undertake field visits as required for document collection and customer support.
n· Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time.
nEligibility Criteria
n· Graduate/Postgraduate in Commerce or related fields (B.Com, M.Com, CS, CS (Inter), ICWAI, etc.) from a recognized university.
n· Basic knowledge of accounting and banking operations is mandatory.
n· Basic computer proficiency is required.
n· Minimum age: 21 years.
n· Preference will be given to local candidates with proficiency in Hindi, English, and the local language (read, write, and speak).
n· Must possess a valid driving license.
n· Candidates should be willing and able to perform field work.
nPreferred Skills
n· Valuable communication and interpersonal skills.
n· Ability to manage documentation and follow-ups effici
📌 Customer Support Associate (New Delhi)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 New Delhi
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