About The Company

Calls Experts is a reputable global contact center solutions provider with over 15 years of industry experience. Our company specializes in delivering exceptional customer engagement services to clients across North America. We focus on connecting qualified prospects with licensed insurance professionals, ensuring a seamless and professional experience for all parties involved. Our commitment to quality, innovation, and customer satisfaction has established us as a trusted partner for many organizations seeking reliable call center solutions. As we continue to expand our operations, we are dedicated to fostering a dynamic and inclusive work environment that values integrity, professionalism, and continuous improvement.

About The Role

We are seeking motivated and confident Cold Calling Agents to join our fully remote team. In this role, you will primarily engage in outbound cold calling to prospective clients, aiming to pre-qualify leads for life insurance and final expense quotes. This position is ideal for individuals who excel in verbal communication,



enjoy engaging with new people daily, and thrive in a fast-paced environment. You will be responsible for building rapport with potential customers, handling objections professionally, gathering accurate customer information, and transferring qualified prospects to licensed sales advisors. Please note that this role does not involve selling insurance directly; licensed professionals handle all consultations and sales. This is a performance-driven opportunity offering competitive compensation, including base pay and performance bonuses, with flexible scheduling to accommodate your availability.

Qualifications

Successful candidates will possess excellent English communication skills, with a clear and skilled accent. Prior experience in call centers, appointment setting, lead generation, or customer service is preferred but not mandatory. Key qualifications include strong active listening ski

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