Regional Retail Trainer- JD
As a Regional Retail Trainer, you will deliver effective training and develop our retail team to achieve their targets and contribute to the overall success of our organization.
Responsibilities:
Conduct engaging and interactive training sessions for retail teams both in-person and remotely.
Provide in-depth product knowledge training to ensure the retail team is equipped to confidently present and sell our products.
Deliver training on sales techniques, negotiation skills, customer service, and other relevant skills to enhance the retail team's performance.
Conduct onboarding training sessions for new hires and familiarizing them with company policies, procedures, and product knowledge.
Assess the performance of the sales team during training sessions and provide constructive feedback and coaching to address performance gaps.
Work closely with store and cluster managers to align training initiatives with sales goals and identify specific training needs.
Maintain updated records of training curriculum and material.
Skills Required:
Bachelor's degree in a relevant field or equivalent practical experience.
2-5 years experience as a retail trainer, sales trainer, or in a similar training role.
Strong knowledge of retail industry practices, sales techniques, and customer service principles.
Excellent communication and presentation skills
Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques.
Proficient in MS Office suite and other training software/tools.
Robust analytical and problem-solving skills
Flexibility to travel within the assigned region as required.
Languages: Kannada, Tamil, Telugu, Hindi & Malayalam (Any 3 languages to speak)
Add-on: Hands-on experience with LMS (Learning Management Systems) and Instructional Design is an added advantage.