Key Responsibilities

Develop and deliver training programs for newly implemented business and technology solutions.
Analyze solution functionality and business processes to identify training requirements.
Develop training plans, user guides, training manuals, presentations, and learning materials.
Conduct instructor-led, virtual, and hands-on training sessions for end users and stakeholders.
Customize training content based on different user roles, business processes, and skill levels.
Coordinate with business analysts, solution architects, project managers, and technical teams to ensure training content accurately reflects the implemented solution.
Conduct train-the-trainer (TTT) sessions where required.
Support users during solution rollout, adoption, and post-implementation activities.
Gather participant feedback and continuously improve training materials and delivery.
Track training attendance, completion, assessments, and user readiness.
Provide post-training support and clarification to ensure effective solution adoption.

Required Skills





Strong experience in solution training, end-user training, and technology adoption.
Experience delivering training for enterprise applications and complex business/IT solutions.
Robust understanding of training needs analysis and learning methodologies.
Ability to develop training materials, user manuals, SOPs, presentations, and quick-reference guides.
Excellent presentation, facilitation, and communication skills.
Ability to explain complex technical concepts in a simple and user-friendly manner.
Experience with Microsoft PowerPoint, Word, Excel, Teams, and other training/learning tools.
Experience conducting both onsite and virtual training sessions.
Strong stakeholder-management and interpersonal skills.
Experience working within large-scale or high-complexity projects.

Preferred Skills

Experience with train-the-trainer programs.
Knowledge of LMS platforms and digital learning tools.
Experience with change management

📌 Technical Trainer (India)
🏢 Sharp Brains
📍 India