Role Summary
We are looking for a proactive and dependable Ecommerce Operations Executive (1-3 Years) to
oversee daily warehouse, dispatch, and returns processing activities. The role includes
managing the packing team, ensuring accurate and timely order and return processing,
maintaining operational documentation, and coordinating with internal departments for seamless
workflow execution. Prior hands-on experience in a D2C (Direct-to-Consumer) brand or e-
commerce environment is mandatory for this role.
The ideal candidate should possess robust organizational skills, attention to detail, and the
ability to efficiently manage operational responsibilities in a fast-paced environment.

Key Responsibilities
● Manage inward shipment receiving, verification, and storage allocation
● Handle labeling, counting, and processing of new and bulk shipments
● Manage packaging and order processing across all sales platforms
● Supervise the packing team to ensure accurate, timely, and quality dispatches
● Coordinate with logistics partners for pickups, dispatches, and shipment tracking




● Monitor stock movement and report discrepancies if any
● Coordinate with internal teams for smooth order processing and workflow management
● Manage manpower planning and arrange porter support whenever required
● Maintain warehouse discipline, workflow efficiency, and operational support activities
● Process return orders received from all sales platforms and marketplaces on a daily and
bulk basis
● Verify returned items for quality, condition, and completeness before restocking or write-
off
● Coordinate with logistics partners for return pickups, reverse shipments, and shipment
tracking
● Manage wrong and damaged return tickets and initiate replacement, refund, or
exchange workflows
● Update return status and disposition accurately and in a timely manner in operational
systems
● Investigate and resolve return discrepancies, including missing, mismatched, or short
items
● Maintain return records

📌 Ecommerce Operations Executive (Ahmedabad)
🏢 UltraCare PRO
📍 Ahmedabad