Administer and support Commvault Backup & Recovery environment.
Monitor daily backup, restore, replication, and archive jobs.
Investigate and resolve backup failures within SLA.
Perform data restoration requests for files, databases, VMs, and applications.
Configure and manage backup policies, schedules, storage policies, and retention settings.
Manage Media Agents, CommServe, clients, and storage libraries.
Support backup infrastructure upgrades, patching, and maintenance activities.
Perform capacity planning and backup workplace health checks.
Troubleshoot performance issues related to backups, restores, and deduplication.
Coordinate with server, database, storage, network, and application teams during incidents.