Job Description
Job Title: Warehouse Manager
Company: Zealmax Innovations Private Limited
Location: Lapkaman, Ahmedabad
Reporting to: Directors
Experience: 4–6 years (D2C / e-commerce warehousing mandatory)
CTC: Up to ₹800000/- per annum based on candidate’s experience and current CTC

About the role
Zealmax Innovations Private Limited, a growing D2C company, is looking for an E-commerce Operations Manager
to lead day-to-day operations at our warehouse in Lapkaman, Ahmedabad. This is a hands-on, floor-based role with
full ownership of inventory accuracy, dispatch SLAs, and team performance at a single-site facility handling high
order volumes and frequent stock movement.

Key Responsibilities
E-commerce Warehouse Operations
Own end-to-end warehouse operations: inbound receiving, put-away, picking, packing, and dispatch.
Optimize warehouse layout for faster picking and space utilization.
Monitor and control packaging material usage and wastage.
Inventory & Stock Management
Manage inventory accuracy across the WMS/ERP and physical stock; drive cycle counts and full audits.




Handle high-volume, quick-turnover inventory typical of D2C — no long lead-time buffers.
Maintain proper labeling, batch tracking, and expiry/aging control where applicable.
Handle quality checks on inward stock and flag vendor-side defects or shortages.
Reduce shrinkage, damages, and mis-shipments through tighter process controls.
Returns & Reverse Logistics
Manage reverse logistics: returns, exchanges, and RTO reconciliation.
Coordinate daily with courier partners/3PLs on pickups, delayed shipments, and NDR resolution.
Inspect returned goods for quality and categorize as resalable, damaged, or write-off.
Ensure timely restocking of resalable returns back into saleable inventory.
Track and report return/RTO trends to identify recurring issues (courier, packaging, product).
Coordinate with customer support on high-value or disputed return cases.
Maintain accurate documentation and root-cause tagging

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