The upcoming Crowne Plaza & Holiday Inn Zirakpur marks an exciting recent chapter
in hospitality for the region. Strategically located along the Chandigarh–Ambala
Highway, the cluster hotel will bring together 335 well-appointed rooms across
two renowned brands — 149 rooms at Crowne Plaza and 186 rooms at Holiday Inn,
Zirakpur.

The cluster will offer a diverse range of F&B; experiences, along with a swimming
pool, fitness centre, spa, and extensive banqueting facilities, including
approximately 1,00,000 sq. ft. of meeting and event space. With excellent
connectivity to Chandigarh and key destinations across North India, it will be
well-positioned to cater to business and leisure travelers, while offering
versatile spaces for conferences, weddings, and social celebrations

Our guests’ memorable experiences have to start somewhere. So why not with you?
We’re looking for a Cluster Front Office Manager to take ownership of delivering
exceptional first impressions – managing everything from registration and
reservations to porter and concierge services.

A little taste of your day-to-day:





Every day is different, but you’ll mostly be:
● Managing and coaching your front office team to deliver memorable guest
experiences and the warmest of welcomes
● Engaging with guests to build personal relationships and remedy any complaints
● Conducting regular front office inspections to ensure we’re making the right
first impression
● Helping to prepare budgets and finding new ways to drive revenue from walk-ins
and up-selling at the front desk
● Training team members on PBX procedures and taking the lead during an
emergency or crisis

What We need from you:

● Bachelor’s degree / higher education qualification / equivalent in Hotel
Management/ Business Administration
● 3 years of Front Office/Guest Service experience including management
experience
● Must speak fluent English
● Other languages preferred

What you can expect from us:

We give our people everything they need to succeed.

📌 Cluster Front Office Manager-Crowne Plaza (Zirakpur)
🏢 IHG
📍 Zirakpur