Role Description The Sales Telecaller role at MASOLVZ is a full-time, on-site position based in Pune. The Sales Telecaller will make outbound and receive inbound calls to prospective and existing clients, presenting MASOLVZ’s Ecommerce and Digital Marketing services and generating qualified leads. Day-to-day tasks include explaining service offerings, resolving basic queries, following scripts and guidelines, and maintaining accurate records of calls and interactions in CRM or tracking tools. The role involves coordinating with the sales and marketing teams to schedule meetings, share client requirements, and support closure of deals. The Sales Telecaller is also expected to meet daily and monthly call and conversion targets while maintaining a qualified, customer-focused communication style.

Job Location - Kondhwa Pune (onsite)

Requirement
Candidates should possess strong communication skills, including clear spoken English and Hindi, active listening, and a professional telephone manner.
Candidates should possess sales and negotiation skills, such as lead qualification,



objection handling, persuasion, and basic upselling or cross-selling abilities.
Candidates should possess customer service skills, including empathy, patience, problem-solving, and the ability to build rapport and trust with diverse clients.
Candidates should possess basic computer and CRM skills, including familiarity with call tracking tools, spreadsheets, email, and online collaboration platforms.
Candidates should possess time management and organizational skills to handle high call volumes, follow up consistently, and meet performance targets.
Prior experience in telesales, inside sales, call center operations, or business development is beneficial, preferably in Ecommerce or Digital Marketing services.
A minimum of a high school diploma; a graduate degree in any discipline is an advantage.
Ability to work on-site in Pune, collaborate with the sales team, and adapt to a fast-paced, target

📌 Sales Telecaller (Pune)
🏢 MASOLVZ
📍 Pune