Company Description
Everstream Analytics sets the global supply chain standard with its application of artificial intelligence and predictive analytics. Leveraging a vast proprietary dataset, Everstream delivers predictive insights and risk analytics essential for a smarter, more autonomous, and sustainable supply chain. Its proven solutions integrate with procurement, logistics, and business continuity platforms to provide comprehensive information, sharper analysis, and accurate predictions. Learn more at www.everstream.ai.
Role Description
This is a full time on-site role for a Customer Success Manager located in Pune. The Customer Success Manager will be responsible for managing customer relationships, ensuring customer satisfaction, and driving successful implementation and integration of Everstream's solutions. This involves regular communication with clients,



providing support and training, addressing any issues promptly, and collaborating with internal teams to enhance the customer experience.
Qualifications
Experience in customer relationship management and support
Strong communication and interpersonal skills
Ability to problem-solve and address customer issues proactively
Understanding of supply chain management and logistics
Familiarity with AI and predictive analytics applications
Proficiency in using CRM software and data analysis tools
Excellent organizational and time-management skills
Bachelor’s degree in Business, Supply Chain Management, or related field
Prior experience in a similar role is a plus

📌 Customer Success Manager (Pune)
🏢 Everstream Analytics
📍 Pune