Job Description
Position Title: Client Servicing & Account Manager – Social Media
Location: On-Site, Ahmedabad
Joining: Immediate

Role Overview
We are looking for a Client Servicing & Account Manager – Social Media to manage client accounts and oversee the day-to-day execution of their social media activities. You will be responsible for understanding client requirements, coordinating closely with the creative and social media teams, and ensuring all deliverables are completed on time and to a high standard.

The ideal candidate should have excellent communication and project management skills, with the ability to manage multiple clients and deliverables simultaneously. The Account Manager will also maintain detailed project records, develop structured reporting formats, and provide regular updates to clients and management.

Key Responsibilities

1. Client Servicing
Act as the primary point of contact for assigned clients, building robust and lasting relationships.
Understand client objectives, social media requirements, and feedback,



and communicate them effectively to the internal team.
Manage day-to-day client communication, including feedback, approvals, follow-ups, and queries.
Proactively communicate timelines, delays, requirements, and project updates to clients.

2. Social Media Management
Coordinate the development and execution of monthly content calendars across platforms such as Instagram, Facebook, and LinkedIn.
Stay updated on social media trends, formats, cultural moments, and relevant content opportunities to identify proactive ideas for clients.
Break down client requirements and content plans into actionable tasks and delegate them to the appropriate team members.
Monitor project progress to ensure deliverables meet agreed timelines and quality standards.
Identify and address issues or bottlenecks promptly to prevent delays and ensure smooth execution.

3. Creative Briefing & Execution
Coordinate the complete process from brief → creation → inter

📌 Client Servicing (Ahmedabad)
🏢 Social Sherpa
📍 Ahmedabad