Position Description

Business Division: CSM AgChem

Department: Manufacturing Strategy

Location: Panoli/ Jambusar

Position Title: Team Technical Services (Site)

Level: Junior Management

Reporting To: Lead Technical Services

Position Purpose

The Team Technical Services role is responsible for supporting manufacturing in terms of day-to-day issue resolution and driving process & engineering related trouble-shooting to minimize risk of disruption to business & impact on customer delivery. Monitoring and up-gradation of various processes to improve the performance in terms of RMC, productivity & waste generation etc.

Strategic Responsibilities

Monitor troubleshooting activities in the site & find out root causes
Improvement plan based on gap analysis between R&D; target and actual performance.
Detailed planning for project implementation to minimise time in product launching
Plan for identification of various cost reduction activities based on plant performance
Verifications and audit of P&I; Ds’ and equipment installations to fulfil the desired safety standard




Monitor resolution of troubleshooting activities in liaison with other departments involved depending upon the nature of issue
Drive reduction of operational cost reduction projects by proper allocation of resources to existing products
Support the preparation of necessary documents like SOP, LOGSHEET, BFD, BOM, Critical process parameter etc. before the startup of recent products

Operational Responsibilities

Serve as the preliminary contact point on the site for any deviation in quality, safety, yield, cycle time etc. and should coordinate with Process Technology, Technology Transfer, EHS and Operations teams to understand the root cause of the deviation
Work with Lead Technical Services (Site) to provide assistance for all troubleshooting activities
Analysis of different parameters for process improvements.
Thorough understanding & knowledge of Chemical unit processes such as Chlorination, bromination, re

📌 Team Member Technical Services (Kolkata)
🏢 PI Industries
📍 Kolkata