We are looking for a sharp, proactive and highly organised Executive Assistant to work directly with the Founder across multiple businesses and brands.
This is not a traditional secretarial role. The person will be closely involved in the Founder’s day-to-day activities, marketing, business coordination, customer experience and execution.
Key Responsibilities
Founder’s Office
* Manage and organise the Founder’s daily schedule, meetings and appointments
* Plan daily priorities and ensure key tasks are followed up
* Coordinate with internal teams, clients, partners and external stakeholders
* Track tasks delegated by the Founder and ensure timely completion
* Prepare updates, reports and information required by the Founder
* Maintain complete confidentiality regarding business and personal matters
Marketing & Brand Coordination
* Assist the Founder in planning marketing activities across multiple brands
* Coordinate with marketing, design, social media teams and agencies
* Follow up on campaigns, content, promotions and deliverables
* Assist with new launches, events and brand initiatives
* Research new marketing ideas, trends and opportunities
Sales & Business Development
* Make marketing, sales and business development calls
* Follow up with leads, prospects, clients and business partners
* Coordinate meetings and business discussions
* Maintain proper follow-up records and ensure opportunities are not missed
Customer Experience
* Connect with customers to understand their experience
* Conduct customer satisfaction and feedback calls
* Handle initial concerns and coordinate with relevant teams for resolution
* Follow up on complaints until closure
* Identify recurring customer issues and bring them to the Founder’s attention
Business Coordination
* Coordinate between different teams and businesses
* Track important projects, deadlines and pending actions
* Identify delays and ensure timely follow-ups
* Help convert the Founder’
📌 Executive Assistant (Kolkata)
🏢 Krystal School of Excellence
📍 Kolkata
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