Responsibilities:

- Perform Accounts Receivable follow-up for US Healthcare clients.
- Contact insurance companies and payers to verify claim status and payment information.
- Follow up on unpaid, underpaid, and outstanding claims.
- Analyze claim and account information to determine appropriate follow-up actions.
- Handle insurance-related inquiries through outbound calls.
- Work on denied claims and initiate appropriate resolution and follow-up.
- Perform eligibility verification and validate insurance information when required.
- Identify claim issues, payment delays, and reimbursement discrepancies.
- Maintain accurate documentation of all calls and follow-up activities.
- Update account and claim status accurately in the billing system.
- Escalate complex issues to the appropriate team or supervisor.
- Meet assigned productivity, quality, and collection targets.




- Follow client-specific processes and established quality standards.

Requirements:

- Strong knowledge of US Healthcare AR fundamentals.
- Valuable understanding of Denial Management.
- Knowledge of Eligibility Verification.
- Excellent verbal communication and fluency in English.
- Good insurance calling and payer interaction skills.
- Strong analytical and problem-solving abilities.
- Good knowledge of medical billing and insurance processes.
- Ability to handle professional conversations with US insurance representatives.
- Good typing and documentation skills.
- Ability to work independently and meet process targets.
- Willingness to work in a continuous night-shift environment.

📌 AR Executive (Chennai)
🏢 Unstop
📍 Chennai