Job role: Cafe manager / executive
Department: Hotel and restaurant operations
Location: South India (Karnataka, Goa & Kerala)
Experience: Minimum 2 years

About The Hosteller

The Hosteller is India's largest self-operated backpacker hostel chain, with 70+ properties across North and South India. We are a people-first brand built around travel, community and shared experiences. Our cafes sit at the heart of that. They are where travellers eat, work, meet each other and stay long after the plate is cleared. At The Hosteller you'll be part of a fast-growing, entrepreneurial setting where ownership is encouraged and growth is real.

Role overview

This role runs the cafe as a business, not a service station. You own an 80 to 100 cover outlet attached to a backpacker hostel, serving a crowd of in-house travellers and walk-in guests, from early breakfast through to late evening.

The scope covers the full outlet: floor service and guest experience, kitchen coordination and food quality, menu and pricing execution, food cost and wastage, inventory and purchase,



hygiene and statutory compliance, cash and billing accuracy, and the cafe team itself. Everything runs on documented SOPs, a QR-based digital menu and ordering system, and the GO dashboard, so accurate records matter as much as good food.

How the two levels differ?

The role is the same. The scope of judgement is not, and you'll be placed at the level you're ready for.

Executive, 2 to 4 years - Runs shifts independently on the floor and in the kitchen pass. Owns service quality, order accuracy, hygiene routines and daily reporting. Handles standard guest complaints and refers exceptions up. Reports to the cafe manager, GM or AGM.
Manager, 4 years and above - Owns the cafe's commercial and quality outcome end to end. Controls food cost, wastage, purchase and inventory. Rosters, trains and appraises the team. Handles escalations and statutory inspections. Reports to the GM or AGM, dotted to the corporate chef

📌 Restaurant Manager (India)
🏢 The Hosteller
📍 India