Key Responsibilities:
- Handle customer queries through calls, emails, and chat.
- Resolve customer issues promptly and professionally.
- Provide accurate information about products and services.
- Coordinate with internal teams to resolve customer concerns.
- Maintain proper records of customer interactions and follow-ups.
- Ensure a positive customer experience and high satisfaction.
Requirements:
- Positive communication and interpersonal skills.
- Customer-focused and problem-solving attitude.
- Basic computer knowledge.
- Freshers and experienced candidates can apply.