Key Responsibilities:
Work with business stakeholders to understand business processes, scheme rules, and operational workflows for employee benefits administration.
Analyze and interpret scheme documentation and business rules, translating them into clear system behavior and data requirements.
Lead and facilitate requirements-gathering activities (workshops, interviews, documentation review) to capture functional and non-functional requirements.
Produce high-quality documentation including business requirements documents (BRDs), functional requirements documents (FRDs), user stories, and acceptance criteria.
Design logical and physical data models (ERDs) to support new and existing features, ensuring data integrity, normalization, and consistency across systems.
Collaborate with developers and architects to ensure solutions align with business needs, technical architecture, and SDLC standards.
Write and execute SQL queries to analyze data, validate requirements, support impact analysis, and assist with defect investigation.




Perform root-cause analysis of incidents and defects using logs, monitoring tools, and database analysis; define and document fixes and preventative improvements.
Map and document current and target-state business processes, identifying opportunities to streamline workflows and improve data quality.
Support Agile delivery (Scrum/Kanban) by contributing to backlog refinement, sprint planning, and demonstration of completed changes to stakeholders.
Maintain configuration and requirements documentation in tools such as Jira and Confluence, ensuring traceability from requirements through to implementation and testing.
Work closely with application support, testing, and development teams to ensure smooth deployment and transition of changes into BAU operations.
Must have:
Solid business analysis capability including business process understanding and the ability to read scheme documentation and translate it into system behaviour.
Solid understanding

📌 System Analyst (Gandhinagar)
🏢 PIB Group
📍 Gandhinagar