Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, creative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.
Job Description
Key Skills & Responsibilities
Problem-Solving Abilities: Excellent troubleshooting skills to diagnose and resolve issues quickly and efficiently. Ability to perform root cause analysis and implement solutions.
Analytical Thinking:



Ability to analyze complex processes and demonstrate strong attention to detail to ensure accuracy in bot’s operations.
Technical Proficiency: Strong understanding of RPA tools like UiPath, Blue Prism, or Automation Anywhere. Proficiency in programming languages such as VB.Net or C#, Python, or JavaScript is also essential.
Bot Monitoring and Maintenance: Monitor the performance of RPA bots in production environments. Ensure bots are running smoothly, address any issues that arise and perform health checkup and VDI/License optimization.
Incident Management: Respond to and resolve incidents related to RPA bots. Perform root cause analysis and implement corrective actions to prevent recurrence.
Bot Deployment and Updates: Assist in the deployment of new bots and updates to existing bots. Ensure that changes are thoroughly tested and documented.
User Support: Provide support to end-users and business teams. Address their querie

📌 RPA UiPathSupport (Hyderabad)
🏢 MassMutual
📍 Hyderabad