IT Service Engineer II
Location: Bangalore, India | Team: Treasury IT and D&T; Finance
Are you a technically sharp, curious, and driven IT Service Engineer who loves solving complex problems and thrives in a collaborative, international environment? Do you want to work at the heart of financial technology, supporting mission-critical systems that power one of the world's leading reinsurance companies? If yes — we want to hear from you
About the Role
As an IT Service Engineer II within our Treasury IT and D&T; Finance team, you will play a pivotal role in keeping our Collateral Management platforms running smoothly, efficiently, and at the cutting edge. This is a hands-on, high-impact role where you'll work across incident management, change delivery, vendor collaboration, and platform modernisation. You'll have the opportunity to bring your ideas to the table, deepen your expertise, and grow alongside a team that genuinely values innovation, quality, and continuous improvement.
Key Responsibilities
Incident & Request Management: Analyse, triage,



and resolve L3 incidents and service requests in line with established processes, ensuring timely and effective outcomes
Change & Bug Fix Delivery: Manage and drive the end-to-end implementation of change requests and bug fixes, coordinating across stakeholders to deliver high-quality solutions
Vendor Liaison: Act as the key connecting point between the Collateral Management team and our external vendor, facilitating clear communication and effective resolution of issues
Platform Modernisation: Actively support the team in modernising the underlying technology landscape, contributing ideas and technical expertise to drive progress
Release Management: Plan and execute minor release upgrades, ensuring minimal disruption and maximum reliability Platform
Maintenance & Quality: Contribute to the ongoing maintenance and optimisation of our platforms, with a strong focus on simplicity, performance, maintainability, and automation
Col

📌 IT Service Engineer II (Bengaluru)
🏢 Swiss Re
📍 Bengaluru