We are a global technology company developing cutting-edge solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Job Description
Job Title: Senior Executive – Sales Support
Location: Udaipur
Experience : 6-7 years
Industry: Industrial equipment manufacture, Sales support profile
Objective of the Role
The primary objective of the role is to provide end-to-end sales support to the sales and key account teams by ensuring efficient order processing, customer coordination, quotation management, tender documentation, sales reporting, and cross-functional collaboration. The role is responsible for enhancing customer satisfaction, improving sales process efficiency,



and supporting revenue growth through accurate and timely execution of sales support activities.
Job Responsibility :
Sales Coordination & Order Management
Prepare and process quotations, price offers, and sales-related documentation.
Coordinate order booking, order execution, and delivery follow-up.
Track order status and ensure timely communication with customers and the sales team.
Support achievement of sales targets through effective backend coordination.
Customer Support & Relationship Management
Serve as the primary point of contact for customer inquiries related to orders, deliveries, and documentation.
Coordinate with internal stakeholders to resolve customer issues promptly.
Ensure high levels of customer satisfaction through timely response and follow-up.
Tendering & Commercial Documentation
Prepare and submit techno-commercial offers, tenders, bids, and contractual documents.
Maintain and update custo

📌 Senior Executive (Udaipur)
🏢 Normet Group
📍 Udaipur