Overview
Be a strategic business partner and manage Financial and Customer Service activities for a team of front line performers responsible for exception management in the form of promotional deductions, pre and post audit claims and other portfolio exceptions such as short and over payments and unreferenced deductions. You will be the focal point of communication and relationship building with internal and external Pepsi business partners. You will be leading and supporting internal projects integrating process, technology and analysis to drive Annual Operating Plan (AOP) wins.
To drive success, you will be leading a group of professional-level individuals who are committed to delivering best in class customer service through building business partnerships, improving productivity by streamlining business processes to increase efficiencies, and minimizing exceptions via trend analysis and strategic planning.
Responsibilities
Financial and Strategic Management:
Leverage technology and process to re-conceptualize the way we do business
Review account portfolios for exception opportunities and actively develop game plans to that will deliver P&L; protection and meet targets
Lead key AOP projects that drive internal and external process change through process enhancements (e.g., reduced exceptions, streamlining), leveraging of technology and completion of analysis
Partner with internal and external Business Partners to implement and rollout recent processes and systems
Develop strategic business plans that support the acquisition and integration of additional business in the Financial Operations department
Project/Process Management:
Lead initiatives designed to improve and sustain field and GBS compliance of processes, practices and procedures
Provide tools and analyze trends to improve compliance and reduce exceptions
Facilitate communication practice for changing operational processes
Network with HQ Finance, Sales, and GBS Leadership to identify areas for improvement,
📌 Sales Asst Analyst (India)
🏢 PepsiCo
📍 India