Key Areas of Responsibilities
Ensure excellent 24x7 Operation of CLSA’s core mission-critical Trading application stack.
Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)
Work on Trading Operations for Asia’s Leading Brokerage’s Global Front Office Systems
Interact with Dealers/Traders/Business Heads across the globe as required
Global role covering Execution Services
Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA’s information assets.
Participate in on-call support rotation
Schedule and document regular changes according to company's change management rules & guidelines
Ensure that production environment is kept stable and efficient
Adherence to CLSA documented governance guidelines




Provide at all times an excellent, fast and responsive service to other teams
Requirements
Bachelor’s / Master’s in IT/Computer science degree is ok
At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
Development and Production support experience with positive problem solving and trouble shooting skills.
Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
Prefer candidates with regional experience
Good communication skills
Open to candidates from all locations – preference is right fit to the role
Good technical knowledge in SQL and Unix
Strong Stakeholder management for application related stakeholders
ITIL process adhe

📌 Sr. Support Analyst, Trading Application, Information Technology (Pune)
🏢 CLSA
📍 Pune