Design Solutions Specialist (Tech Sales Focus)
Overview
We are looking for a high-impact Design Solutions Specialist who can combine robust
technical knowledge with a customer-centric sales approach. This role requires someone who understands Adobe’s Design ecosystem, can troubleshoot effectively, and can confidently position product value to drive customer adoption, retention, and revenue growth.
Key Skills & Qualifications
Experienced & must be a Graduate (full time)
Cultural awareness - conversational English
Excellent spoken and written communication skills, with the ability to simplify complex Design workflows for customers.
Strong customer-handling abilities with high patience, empathy, and relationship-building skills.
Solid understanding of Windows/Mac environments and basic troubleshooting to support Design tools.
Familiarity with Adobe Design products such as InDesign Illustrator InCopy (expertise in at least one is a plus).
Ability to identify customer use cases and recommend the right features, workflows, or upgrades.




Experience working cross-functionally with support, sales & product teams.
Capability to interpret customer insights to influence adoption and business outcomes.
Strong time management skills, with the ability to balance a diverse workload and meet performance KPIs.
Awareness of global communication styles, accents, and cultural nuances.
Key Responsibilities
Customer Engagement & Sales Influence
Understand customer workflows and position the right Adobe Design solutions to maximize value and adoption.
Identify upselling opportunities (e.g., feature upgrades, plan optimizations, or new product recommendations) based on customer needs and usage trends.
Communicate product benefits clearly to influence buying decisions and drive long-term customer retention.
Guide customers through Design workflows, best practices, and new feature enhancements to ensure platform stickiness.
Technical Support & Solutioning
Deliver a high-quality first-contact e

📌 Technical Support Engineer (Noida)
🏢 Adobe
📍 Noida