Blue Yonder Title:
Support Engineer 1.
Other Comparable titles:
Support Engineer 1
Overview:
Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
Position involves a role that is responsible for the implementation of Blue Yonder Category Management with good knowledge of Blue Yonder Category Management. These include independently handling the implementation and providing a solution to technical/functional issues. The Associate should have strong product knowledge in at least any 3 of the areas (SP, FP & AO, CKB, CC, Reporting).
Scope:
Core responsibilities include maintenance & support during the Implementation phase of the customer project to manage the environment & product-related issues.
Our current technical environment:
Software: BY Products, Dot Net, BA Tools (Cognos) , IIS, Tomcat
Tools: PowerShell scripting, SQL, Basics of C# scripting,
• Frameworks/Others: Azure, Control-m, Zabbix monitoring, Git etc.,
What you’ll do:
Should have good knowledge in Category Management Product.



Should have hands-on experience with installing and configuring the product.
Assists in resolution of problems escalated by the customer or other Blue Yonder associates.
Consults with customers/associates concerning maintenance of software systems.
Candidate should be familiar with Azure Basics and preferably should have completed Microsoft Azure Fundamentals certification.
Candidate should possess knowledge of batch scheduling tools used in Azure.
It is preferable if the candidate has previous experience working in any of the cloud technologies and should be familiar with the basic network terminologies.
It is mandatory to have positive knowledge of Oracle RBDMS concepts.
Candidate should be able to review an existing application set up and resolve the customer reported issues.
Should have strong analytical skills and problem-solving skills. Knowledge of any defect management tool will be an added advantage.
It will be an

📌 Support Engineer 1 (Hyderabad)
🏢 Blue Yonder
📍 Hyderabad