Experience Required:6 Months to 1 Year in BPO / Customer Support
Key Responsibilities:
- Handle customer queries through calls and chat support.
- Provide accurate information and resolve customer concerns.
- Maintain a high level of customer satisfaction.
- Escalate unresolved issues to the concerned department.
- Update customer interaction records in the system.
- Follow company processes and quality standards.
Eligibility Criteria:
- 6 Months to 1 Year of experience in BPO or Customer Support.
- Valuable verbal and written communication skills in English.
- Strong customer service and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to work in a team-oriented environment.
Shift Timings:
- Morning Shift: 9:00 AM to 6:00 PM
- Morning Shift: 10:00 AM to 7:00 PM
Skills Required:
- Excellent communication skills.
- Customer handling skills.
- Active listening and interpersonal skills.
- Ability to manage both voice and chat processes.
- Positive attitude and customer-focused approach.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Gurugram)
🏢 Nexora workforce
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.