About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the Role
This role is responsible for managing all processes within the Asia PNG countries. It caters to Institutional, Corporate, and Commercial & Private Banking segments for Asian countries. This role requires robust stakeholder management, operational planning & execution, team management and operational controls.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: PermanentRole Location: BangaloreWork Hours: 2 shifts (6pm- 3 am & 7pm to 4 am)What will your day look like?
As a Senior Officer, you will:





Identify and improve efficiency and effectiveness within the teams
Work with the Function Head and IIB Execs and Senior Execs to establish and execute the strategic plan and direction for the team in Bangalore.
Ensure that teams meet customer charter measures, including definitions, measures and controls
Ensure quality outcomes are delivered, in line with SLA’s, to maximise customer satisfaction
Ensure adherence to ANZ policies, processes and external regulatory/legislative requirements
Bring together multiple business functions, streamlining process and maximising customer experience
Ensure adherence to accreditation framework without any deviations from the standards established
Manage talent pipeline and leadership development
Support senior management to drive a performance management culture
Maintenance of Rating 2 or better in the Audit and manage any issues until resolved.
Identify trends, risks & issues; resolve and/or repo

📌 Senior Officer (Bengaluru)
🏢 Anz Banking Group
📍 Bengaluru