Job Requirements
Key Responsibilities
1. Retail Design & Brand Experience
• Drive the design and execution of current stores, galleries, and retail touchpoints in partnership with the Retail Network Development team.
• Ensure all stores consistently reflect Zoya's luxury brand identity, design philosophy, and customer experience standards.
• Translate brand strategy into physical retail environments that enhance customer engagement and brand perception.
• Recommend and implement design improvements to elevate the overall look, feel, ambience, and experience across stores.
2. Store Interior Management & Maintenance
• Own the upkeep and refresh of store interiors, fixtures, furnishings, signage, finishes, lighting, carpets, and other aesthetic elements.
• Identify wear-and-tear issues and recommend suitable design interventions aligned with brand standards.
• Define specifications related to materials, textures, colours, finishes, and detailing while coordinating implementation through RND and vendor partners.




• Conduct periodic store audits to ensure consistency and quality of execution across the network.
3. Project Management & Store Rollouts
• Lead end-to-end execution of retail design projects including store launches, refurbishments, upgrades, branding changes, and special initiatives.
• Coordinate with cross-functional stakeholders to ensure projects are delivered on time, within budget, and as per approved design intent.
• Manage project timelines, approvals, artwork development, material selection, fabrication, installation, and execution.
• Ensure seamless implementation of branding elements such as logos, signage, fixtures, and experiential design components.
4. Event & Experiential Design
• Conceptualize and execute luxury brand experiences across store launches, media events, customer engagement events, private previews, trunk shows, and curated dinners.
• Design customer journeys and event environments that create memorable and differentiated experiences.
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