About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with outstanding opportunities to build their technical expertise and their careers.
About the Role

Reporting to the Associate Manager, the primary function of this role is to become a SME for the ACM process and support any onboarding processes and requirements..

The incumbent is also expected to:

Manage the production tasks and play a role in various projects and BAU changes being implemented in the ACE team.
'This role will face into International Static data team in relation to any interactions/guidance to be provided on various service requests received and support BAU.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type:



PermanentRole Location: BangaloreWork Hours: Early Morning shifts What will your day look like?

Staff should be able to supports multiple regions like AU, SG, SG, HK, IN, Laos, PH, PNG and VN and co-ordinate across team members and stakeholders to meet the business deliverables End to End on day to day basis
Ability to perform 4 eye checking and ensure to deliver 100%.
Capability to manage escalations and production effectively.
Ability to utilise the resources effectively.
SME knowledge of client onboarding, off boarding and maintenance of institutional customers on on core systems and channel platforms etc…
Deliver process improvements across the team that result in incident reduction and improved customer satisfaction.
Ensure that a review process exists that satisfies all internal and external control obligations
Ensures all incidents / escalations impacting customer experience and team perform

📌 Ops Senior Specialist (Bengaluru)
🏢 Anz Banking Group
📍 Bengaluru