- Manage AR calls to resolve outstanding accounts receivable issues with patients, insurance companies, and other stakeholders.
- Identify and address denial reasons by researching claim rejections, appealing denied claims, and following up on outstanding payments.
- Collaborate with internal teams such as billing, customer service, and operations to resolve complex patient billing issues.
- Maintain accurate records of all interactions with patients, insurers, and other stakeholders using CRM software.
Job Requirements :
- 1-5 years of experience in US healthcare BPO or similar industry.
- Strong knowledge of AR calling processes and denial management techniques.
- Excellent communication skills for effective interaction with customers over the phone.
- Ability to work independently in a fast-paced setting while meeting productivity targets.
Contact:
Suvetha (HR) -(phone hidden)
📌 Senior AR Caller (Chennai)
🏢 Starworth Global Soluitons
📍 Chennai
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