We are hiring a .NET Production Support Engineer with hands-on experience in supporting live applications, incident handling, and troubleshooting in production environments. The role requires strong expertise in .NET Core, APIs, and production issue resolution.

Key Responsibilities

- Provide L2/L3 production support for .NET applications
- Handle production incidents, debugging, and bug fixing
- Perform Root Cause Analysis (RCA) and implement solutions
- Monitor applications using tools like Splunk, Kibana, AppDynamics
- Support deployment, release activities, and environment checks
- Collaborate with development teams for permanent fixes
- Ensure high availability, performance, and stability of applications

Required Skills

- Strong experience in .NET Core / ASP.NET Core




- Proficiency in C# and Web API development
- Experience in production support / incident management (L2/L3)
- Good understanding of REST APIs / Microservices
- Solid knowledge of SQL / databases (SQL Server, MySQL, etc.)
- Familiarity with Linux/Windows servers and basic scripting
- Experience with monitoring & logging tools (Splunk / Kibana / Dynatrace / AppDynamics)

Good to Have

- Experience with Angular or React
- Exposure to Azure / AWS cloud environments
- Knowledge of CI/CD tools (Jenkins, Azure DevOps)
- Experience with ticketing tools (ServiceNow, JIRA)
- ITIL process exposureJob Summary

📌 .Net Production support Engineer (Hyderabad)
🏢 Infosys
📍 Hyderabad