- Manage daily operations of the detailing studio.
- Handle customer enquiries, bookings, complaints, and service requirements.
- Explain detailing services, packages, pricing, and upselling opportunities to customers.
- Manage and supervise the detailing team and attendants.
- Allocate jobs to technicians and ensure timely completion.
- Monitor the quality of services such as ceramic coating, PPF, deep cleaning, polishing, washing, and interior detailing.
- Conduct final inspection of every vehicle before delivery.
- Ensure vehicles are delivered in proper condition and within committed timelines.
- Train and guide team members on service quality, SOPs, and customer handling.
- Maintain daily job cards, billing, sales, and operational reports.
- Monitor stock and inventory of chemicals, microfiber towels, tools, and other detailing materials.
- Ensure proper store cleanliness, hygiene, equipment maintenance, and professional appearance.
- Ensure adequate staff presence during working hours.
- Maintain high standards of customer experience,



including proper customer greeting and service.
- Coordinate with Head Office regarding sales, operations, customer complaints, inventory, and daily reporting.
- Achieve monthly sales and operational targets.
- Ensure strict adherence to company SOPs, pricing, discount policies, and delivery procedures.
- Handle escalated customer complaints and resolve issues professionally.
- Prepare and submit day-end reports and ensure all software entries are updated on time.

Required Skills

- Robust team management and leadership skills.
- Excellent customer handling and communication.
- Knowledge of automobile detailing services.
- Ability to manage multiple vehicles/jobs simultaneously.
- Good understanding of sales and upselling.
- Basic knowledge of inventory and reporting.
- Good computer/CRM/software handling skills.
- Responsible, disciplined, and target-oriented.

Training will be provided to freshers

📌 Store Manager (Sahibzada Ajit Singh Nagar)
🏢 Cars To Crores Private
📍 Sahibzada Ajit Singh Nagar