Retail Sales Executive – Job DescriptionJob Title: Retail Sales Executive

Department: Sales

Experience:

Location: Pune

Employment Type: Full-time

Job SummaryWe are looking for a dynamic and customer-focused Retail Sales Executive to drive sales, build strong customer relationships, and ensure excellent customer service at the retail outlet.

- Key ResponsibilitiesAchieve daily, weekly, and monthly sales targets.
- Attend to customers, understand their requirements, and recommend suitable products.
- Explain product features, pricing, offers, and benefits to customers.
- Generate leads and convert walk-in customers into sales.
- Maintain strong relationships with existing and potential customers.
- Ensure proper product display, stock availability, and merchandising.
- Handle customer queries, complaints, and after-sales support professionally.
- Maintain accurate records of sales, customer interactions, and follow-ups.




- Coordinate with the store/operations team for smooth order processing and delivery.
- Monitor competitor activities, market trends, and customer preferences.
- Ensure compliance with company sales policies and processes.
- Required SkillsStrong communication and interpersonal skills.
- Positive convincing and negotiation abilities.
- Customer-service-oriented approach.
- Target-driven and result-oriented mindset.
- Basic knowledge of MS Office/Excel and sales reporting.
- Ability to work independently as well as in a team.
- Good local market knowledge will be an added advantage.

QualificationEducation: Any Graduate / 12th Pass with relevant sales experience.

Preferred ProfileCandidates with experience in retail sales, FMCG, consumer durables, electronics, financial products, telecom, automobile, or similar customer-facing sales roles will be preferred.

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