Job SummaryThe Restaurant Crew Member is responsible for providing excellent customer service, preparing food according to company standards, maintaining cleanliness, and ensuring smooth day-to-day restaurant operations. The role requires teamwork, attention to detail, and the ability to work in a quick-paced environment.

- Key ResponsibilitiesCustomer ServiceGreet customers in a friendly and professional manner.
- Take customer orders accurately.
- Assist customers with menu recommendations.
- Resolve customer concerns courteously and promptly.
- Maintain a positive dining experience.
- Food PreparationPrepare food items according to standard recipes and portion guidelines.
- Operate kitchen equipment safely.
- Ensure food quality, freshness, and presentation standards are maintained.
- Follow all food safety and hygiene procedures.
- Billing & POS OperationsProcess cash, card, UPI, and digital payments.
- Operate the POS system accurately.
- Balance cash drawer and report discrepancies.
- Cleaning & HygieneMaintain cleanliness of dining area, kitchen, wash areas, and storage areas.
- Follow daily cleaning schedules.
- Comply with all food safety and sanitation requirements.




- Inventory & Stock HandlingReceive and store inventory correctly.
- Follow FIFO (First In First Out) procedures.
- Report low stock levels and wastage to supervisors.
- Assist in stock counts and inventory audits.
- Delivery & Online OrdersManage Swiggy, Zomato, and takeaway orders.
- Ensure order accuracy and timely dispatch.
- Coordinate with delivery partners when required.
- TeamworkSupport fellow team members during busy periods.
- Follow instructions from Shift Leaders and Restaurant Managers.
- Participate in training programs and team meetings.
- RequirementsMinimum 10th/12th pass.
- Prior restaurant, café, QSR, or retail experience preferred.
- Basic English and local language communication skills.
- Ability to stand for extended periods.
- Willingness to work shifts, weekends, and holidays.
- Positive attitude and customer-focused mindset.
- Preferred SkillsPOS billing experience.
- Food handling knowledge.
- Teamwork and communication skills.
- Ability to work under pressure.
- Attention to cleanliness and hygiene.
- Working HoursRotational shifts.
- 6 days per week.
- Weekly off as per roster.

📌 Restaurant Staff (Pune)
🏢 Xenia Culinary Private
📍 Pune