Service Marketing ExecutiveLocation: KR Puram, Bangalore

Company: Bharat Toyota

Open Position: 1

Salary: ₹26,000 – ₹35,000 per month, based on experience

Role OverviewWe are looking for a Service Marketing Executive to drive service business, customer retention, service bookings, and customer engagement for Bharat Toyota workshops.

- Key ResponsibilitiesContact existing Toyota customers for periodic maintenance and scheduled service reminders.
- Generate service leads through CRM data, tele-calling, WhatsApp, and customer follow-ups.
- Promote Toyota service packages, periodic maintenance, AMC, RSA, EW, and value-added services.
- Schedule service appointments and coordinate with Service Advisors.
- Identify inactive customers and execute campaigns to bring them back to Bharat Toyota workshops.
- Promote service camps, customer engagement activities, and dealership service campaigns.
- Follow up with customers after service to ensure satisfaction and encourage repeat visits.




- Generate referrals and identify opportunities for additional service and value-added sales.
- Maintain customer interaction, lead, appointment, and conversion records in CRM/DMS.
- Coordinate with Service, CRM, Sales, and Marketing teams for campaign execution.
- Handle customer queries regarding service offers, packages, appointments, and promotions.
- Achieve targets for service bookings, customer retention, and service revenue.
- Prepare daily, weekly, and monthly reports on calls, leads, appointments, and conversions.
- Follow Bharat Toyota and Toyota customer service standards and company policies.

Ideal CandidateCandidates with experience in service marketing, tele-calling, customer relationship management, automotive service, CRM, or customer retention may be considered.

📌 Service Marketing Executive (Bengaluru)
🏢 Movavera Tech Solutions Private
📍 Bengaluru